- Hospitals
- Doctors' Offices
- Patient Care Facilities
- Dentists' Offices
Healthcare Overview
Our Healthcare Solutions put patients and staff directly in touch with the medical information, services, and technologies that create a world-class healthcare environment. The solutions integrate with a healthcare facility’s existing systems to provide patients and their families with an in-room TV interface for instant access to caregivers, entertainment, room control, and educational content on a variety of medical topics. The solution can share data with medical information and property management systems (such as EMR, CRM, PMS, and POS) and provide additional services such as food and prescription ordering and web portals that give patients remote access to healthcare information and services after they are discharged.
To provide the best in patient care, medical staff and caregivers can use the same interface to view and update patient records and treatment schedules and track patient education and test results. For more effective facility and patient management, we also provide options for capturing and viewing patient survey feedback, monitoring system usage and performance, and tracking medical inventory consumption. For even greater flexibility, Exceptional Innovation's standards-based web services make it easy to create custom applications that can be deployed to devices such as mobile phones, handheld tablets, digital signage displays, kiosks, and management consoles.
Core Modules
The solution includes the following core modules:
- Patient Entertainment —Provides an interface for patients that includes entertainment options such as TV, movies, and music.
- Patient Education —Provides the patient and family with access to on-line medical education videos and literature.
- Room Control —Integrates patient-room control technologies such as lighting, shades, and temperature into the TV, room phone and/or pillow speaker.
- Staff Interaction —Provides staff with an interface to enter patient data and associated notes and document when patients complete educational requirements. Patients can provide immediate feedback to hospital staff about pain levels, quality of care, needs, or questions.
Optional Modules
The solution may include the following optional modules:
- Remote Management — Provides an at-home and/or back-office web portal to give patients access to on-line information and resources after they are discharged.
- Content Management — Allows healthcare IT staff to customize the patient experience using a content management tool that permits updates to interface elements such as text, images, and schedules.
- Systems Monitoring — Includes a dashboard that displays key hospital performance metrics and associated systems information for maintenance, tracking, report generation, and issue management.
For more information about this solution, please contact us.
